FAQ

FAQs

We’ve answered some of our most common questions below. If you can’t find what you’re looking for, our team will be happy to help — just reach out via our contact page.

What does each set of nails include?

Every Vela Nails set comes with 30 acrylic nails in multiple sizes, a nail file, adhesive tabs, and an application guide — everything you need for a flawless, salon-quality finish at home.

How do I know which size is for me?

Each set includes a variety of sizes to ensure a perfect fit for every nail shape. Simply match the nails to your natural nail width before applying. For a more tailored fit, you can gently file the sides of the nail if needed.

I've heard that your nails are called 'prayer friendly' — how is this?

Our nails are designed to be wudhu-friendly. When applied with the included adhesive tabs, you can take them off before wudhu within seconds, allowing you to perform prayer and then stick them back on after (also within seconds). This makes Vela Nails ideal for anyone who wants to look polished while maintaining their daily routine with ease.

How secure are your nails if they are press-on?

Despite being easy to apply and remove, Vela Nails are designed to stay put. With proper prep and correct use of the adhesive tabs or nail glue, your nails can stay secure through everyday activities — from work to weekend plans.

How do I use the adhesive tabs?

Simply choose the correct tab size for each nail, apply it to your natural nail, and press firmly to smooth out any air bubbles. Then, align the press-on nail and press down for 10–15 seconds. The result is a strong yet gentle hold that’s easy to remove whenever you’re ready for a change.

How long do they last?

With adhesive tabs, your nails can last up to 5–7 days with proper care. The tabs may need changing once or twice a week.

Can I use the nails more than once?

Yes — all Vela Nails are reusable when applied with adhesive tabs. They can last indefinitely as there is no glue application. Most users often find that they lose the nails before they're not able to use them anymore! After removal, simply clean off any residue and store them in the original packaging for next time.

How are your nails 'work friendly'?

Our designs are curated with subtle, timeless shades and shapes that are suitable for both professional and everyday wear. They’re short to medium in length and have a natural finish — perfect for a polished yet understated look that fits effortlessly into any work environment.

Where do you ship?

We currently ship across the UK, Europe, and select international destinations. Shipping costs and delivery times vary depending on your location, and are calculated at checkout.

How long will my order take to arrive?

Orders are typically processed within 1–2 business days.

  • UK Delivery: 2–4 business days

  • Europe: 5–10 business days

  • International: 7–14 business days

Please note that delivery times may vary during busy periods or due to customs delays.

What is your returns policy?

For hygiene reasons, we’re unable to accept returns or exchanges once the packaging has been opened. However, if your order arrives damaged or incorrect, please contact us within 7 days of receiving it, and we’ll make it right.